Active Incident

Updated a few seconds ago

Welcome to the eCore System Status page. This is where you can find up-to-date information about eCore’s status, including any known issues affecting its service. Potential service interruptions vary from customer to customer depending on the systems or services affected. This page is kept up-to-date between the hours of 8:00 AM and 6:00 PM EST. Check back here any time to get status information or click the “Subscribe” button to receive email notifications of service interruptions and maintenance
Bank Act Search DelayService Disruption

Incident Status

Service Disruption

Components

Due Diligence

Locations

Bank Act Sec 427


June 26, 2025 10:02AM EDT
[Investigating] The Bank Act registry is currently experiencing a technical issue which is delaying the return of submitted requests. All pending searches will be completed as soon as the technical issue is resolved.
Insolvency (OSB) Search (Bankruptcy, Official Receiver) - Report Only Says BackAvailable

Incident Status

Available

Components

Due Diligence

Locations

Insolvency (OSB) Bankruptcy (Bankruptcy, Official Receiver)


May 2, 2025 6:56PM EDT
[Investigating] We are currently experiencing am intermittent technical issue with the Insolvency (OSB) Search (Bankruptcy, Official Receiver) which results in reports that just say “Back”. Our technical team is investigating and is working to resolve the issue. If you receive an Insolvency (OSB) Search (Bankruptcy, Official Receiver) report that just says "Back", please contact your eCore client care team to have the issue resolved. Thank you for your patience.
Ontario PPSA Overnight Reports - Blank PagesAvailable

Incident Status

Available

Components

PPSA, Due Diligence

Locations

PPSA Searches (ON)


May 2, 2025 6:52PM EDT
[Investigating] We are currently experiencing a technical issue with the Ontario PPSA Overnight reports which results in blank pages on the report. Our technical team is investigating and is working to resolve the issue. If you receive an Ontario PPSA Overnight report with blank pages, please contact your eCore client care team to have the issue resolved. Thank you for your patience.
Nova Scotia Corporation Profile Report / Certificate of Status Partial Service Disruption

Incident Status

Partial Service Disruption

Components

Due Diligence

Locations

Other Search Reports (excluding Ontario)


February 28, 2025 11:01AM EST
[Investigating] Due to a technical issue Nova Scotia corporation profile reports and certificates of status will take longer than usual to be completed, our technical team is working to resolve the issue. Orders may fail, please do not resubmit your request.
Maritimes and Territories PPSA SearchesService Disruption

Incident Status

Service Disruption

Components

PPSA, Due Diligence

Locations

PPSA Searches (Other Jurisdictions), Other Search Reports (excluding Ontario)


March 26, 2024 12:49PM EDT
[Investigating] We are currently experiencing a technical issue with PPSA searches for the Maritimes and Territories. Our technical team is working on resolving the issue as soon as possible. Thank you for your patience.

Admin

Available

Name Search Services

Available

Corporate Filings

Available

PPSA

Available

Due Diligence

Service Disruption

Legal Supplies

Available

Integrations

Available

Customer Support

Available

1

Upcoming Maintenances

5

Active Incidents

Scheduled Maintenance

Innovation, Science and Economic Development Canada Scheduled Maintenance - NUANS DatabasePlanned Maintenance

Schedule

July 2, 2025 8:00PM - 11:59PM EDT

Components

Name Search Services, Corporate Filings, Integrations

Locations

NUANS® Pre-Search, NUANS® Reports, Articles of Incorporation (ON), Fast Company, CorpLink

Description

Due to Innovation, Science and Economic Development Canada's scheduled maintenance of the NUANS database, Ontario and Federal Articles of Incorporation, Name Search services and name confirmation through Electronic Due Diligence will be not be available on Wednesday, July 2, 2025 from 8:00 PM till 12:00 AM

External Services

Status.io