Active Incident

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Welcome to the eCore System Status page. This is where you can find up-to-date information about eCore’s status, including any known issues affecting its service. Potential service interruptions vary from customer to customer depending on the systems or services affected. This page is kept up-to-date between the hours of 8:00 AM and 6:00 PM EST. Check back here any time to get status information or click the “Subscribe” button to receive email notifications of service interruptions and maintenance

Incident Status

Service Disruption

Components

Due Diligence

Locations

Other Search Reports (excluding Ontario)



August 22, 2023 3:08PM EDT
[Investigating] Due to wildfires in the Northwest Territories, the courts have been ordered to close and evacuate. As such, any currently-pending Northwest Territory search (Litigation, Bankruptcy, and/or Bank Act) cannot be completed at this time. As such, there is no timeframe as to when the province will deem it safe to return. All requests will be put on hold indefinitely until the courts are re-opened.

Incident Status

Degraded Performance

Components

Due Diligence

Locations

Other Search Reports (excluding Ontario)



July 19, 2023 9:00PM EDT
[Investigating] Due to recent site security changes made by The Office of the Superintendent of Bankruptcy, please expect longer turnaround times for insolvency and CCAA search reports on a temporary basis. The change will cause submitted searches to be returned as failed, however all searches returned as failed will be processed and results will be returned in the order they are submitted. We are actively working to make the necessary changes to restore turnaround times and removing the ‘failed’ status in the coming days.

August 1, 2023 10:49AM EDT
[Identified] Please note results currently can be downloaded using the "Results" link instead of the "PDF" link. We continue to complete requests in the order they are received.

Incident Status

Partial Service Disruption

Components

Due Diligence

Locations

Other Search Reports (excluding Ontario)



July 13, 2023 3:15PM EDT
[Identified] The Electronic Due Diligence name confirmation for Saskatchewan is currently offline. Our technical team is aware of the issue and is working to resolve the issue as soon as possible. For profile and status requests, please submit them through the copies of documents section and they will be completed manually.

Admin

Available

Name Search Services

Available

Corporate Filings

Available

PPSA

Available

Due Diligence

Available

Legal Supplies

Available

Integrations

Available

Customer Support

Available

1

Upcoming Maintenances

3

Active Incidents

Scheduled Maintenance

Schedule

October 8, 2023 12:00AM - 11:59PM EDT

Components

Corporate Filings, PPSA, Due Diligence

Locations

Articles of Incorporation (AB), Annual Return (AB), PPSA Registrations (Other Jurisdictions), PPSA Searches (Other Jurisdictions), Other Search Reports (excluding Ontario)

Description

The Alberta Personal Property Registry system (PPR) and the Alberta Corporate Registry system (CORES) will be offline Sunday, October 8, 2023, for scheduled technical preventative maintenance.

External Services